Privacy Policy

Last updated: November 2024

1. Introduction

Cape Town Blinds ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information:

• Name and contact details (phone, email, address)
• Property information for quotations
• Communication preferences
• Payment information (processed securely by third parties)

Automatically Collected Information:

• IP address and browser type
• Pages visited and time spent on site
• Referral source
• Device information

3. How We Use Your Information

We use collected information to:

• Provide quotes and consultations
• Schedule and complete installations
• Process payments
• Send service updates and confirmations
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers - Payment processors, installation teams
• Legal authorities - When required by law
• Business transfers - In event of merger or sale

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights (POPIA Compliance)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing
• Withdraw consent

7. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related questions or to exercise your rights:

Cape Town Blinds
Koeberg Rd & Racecourse Rd, Milnerton, Cape Town, 7441
Phone: 081 411 8471
Landline: 021 785 3060
Email: info@capetown-blinds.co.za